Topics of Interest

Cross-cultural competence (3C) is a suite of competencies and enablers that have been identified as critical to instill in expeditionary military and civilian personnel in the Department of Defense (DoD). Defined as a set of knowledge, skills, abilities and attitudes (KSAAs), 3C promotes effective interaction across cultural divides through exchanging ideas and meaning across cultures, facilitating effective cross-cultural interactions to develop and sustain relationships and providing a means to discern meaning from foreign and culturally different behavior. 3C permeates DoD policy, doctrine, strategy and operations and is now being institutionalized in DoD military and civilian education and training.

Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, "Cultural Intelligence" is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line.

Featuring thirty-two countries (such as Albania, Belgium, Croatia, Norway, Latvia, Montenegro), this work provides insight into a number or rarely discussed national intelligence agencies to allow for comparative study, offering hard to find information into one volume. In their chapters, the contributors, who are all experts from the countries discussed, address the intelligence community rather than focus on a single agency. They examine the environment in which an organization operates, its actors, and cultural and ideological climate, to cover both the external and internal factors that influence a nation's intelligence community. The result is an exhaustive, unique survey of European intelligence communities rarely discussed.

Featuring fresh research, case studies, and statistics on the ROI of improving your cultural intelligence (CQ), this new edition details a powerful, four-step model for becoming more adept at managing across cultures: drive - boost your motivation for and confidence in interacting with other cultures; knowledge - understand the relevance of differences in religion, values, norms, and languages; strategy - plan ahead for unfamiliar cultural settings, but remain flexible if actual experience differs from expectations; and action - successfully adapt your behavior to each situation.